Małgorzata Sztejter

Executive & Team Coach, Mentor, Mentoring Coach, Trainer, EMCC EIA Senior Practitioner Certification

  • over 900 hours of coaching & team coaching
  • over 400 hours of business mentoring
  • over 800 hours of training
  • over 1500 hours of business consulting

Business profile

Accredited executive & team coach, mentor and mentoring trainer (EMCC EIA Senior Practitioner) with over 20 years of experience in management roles in international professional consulting companies (PwC and CMS Cameron McKenna).

Conducts individual and team coaching, designs and implements mentoring programs, trains mentors, supports leaders in developing their personal leadership style, taking on new roles and building well-functioning teams.

Her professional experience has two strands: the first, related to the development of top management and building effective teams, and the second, related to communication, strategy, business development and marketing. As a board member of an international law firm, she managed the HR, marketing, and business development teams. She conducted recruitment for top positions and prepared partners and counsels for promotion, using various diagnostic tools.

She is a coach and team coach with many years of experience – completed Team Coaching LAB at Coachways (methodology based on TCI and ORCS). Her coaching and mentoring competences are confirmed by EMCC accreditation at the Senior Practitioner level.

She is a mentor and mentor trainer. She initiated and introduced a mentoring program at the CMS law firm as early as 2016, designs and introduces mentoring programs in business and social organizations. Trains mentors in Poland, the EMEA region and Baltic countries, and conducts individual and group supervision of mentors. Programs she supports received awards in the Super M competition (EMCC competition for the best mentoring programs in Poland).

Małgorzata is a certified coach of Leadership Circle Profile, Insights Discovery, Gallup Strengths and PRISM BrainMapping and uses these tools when working with individual clients and teams. When working with teams she also uses Patrick Lencioni’s Team Assessment. Is also a certified as a PROSCI/ADKAR change management practitioner. She has participated in many projects introducing changes in organizations, and is particularly interested in the communication and coaching aspects of such processes.

She is a graduate of Psychology for Coaches and training in transactional analysis, transformative presence and non-violent communication, which allows her to work consciously and effectively with various challenges of clients and teams.

In cooperation, she values partnership and deep commitment, she is kind, specific and analytical. She stimulates self-reflection, helps to see different perspectives, recognize one’s own strengths and talents, verify beliefs and common ways of acting.

Małgorzata is a lecturer at the EMBA and Polish MBA at the Warsaw University of Technology Business School, in the field of coaching and mentoring tools for leaders. She graduated from the Polish School of Reportage and is a member of the Program Council of the “Pismo” magazine. Is passionate about non-fiction literature, conducts meetings with reporters, and supports the Polish non-fiction community. Is of an opinion that a good reporter and a good coach have a lot in common: both professions require a lot of knowledge, attentiveness and listening skills, avoiding judgments, and imposing one’s opinion.

Works in both Polish and English.

Areas of expertise

  • Executive coaching and team coaching
  • Mentoring programs and mentor training
  • Developing your personal leadership style and leader identity
  • Induction into a new organization/role in the organization
  • Building well-functioning teams
  • Change management
  • Business communication
  • Exerting influence, building relationships and personal brand

Education, Accreditations, Professional qualifications

EMCC EIA Blue
  • Accredited coach and mentor, EMCC EIA Senior Practitioner
  • Certified Executive Coach (Practitioner Diploma in Executive Coaching, Academy of Executive Coaching, UK)
  • Certified Leadership Circle Profile Coach (Leadership Circle, US)
  • Certified Team Coach (Team Coaching Lab, Coachways)
  • Certified Insights Discovery Coach (Insights Discovery Polska)
  • Certified Gallup Strengths Coach (Gallup, UK)
  • Certified PRISM Brain Mapping consultant (CleverBrains, Poland)
  • Certified Change Management Practitioner (Prosci/ADKAR, Silfra)
  • Transformational Presence Leadership and Coaching Certificate (according to Alan Seale's methodology)
  • Transactional Analysis in Coaching Certificate (by Rosemary Napper, Academy of Executive Coaching, UK)
  • Transactional Analysis 101 Certificate (by Rosemary Napper, Oxford, UK)
  • Provocative Change Works (by Nick Kemp)
  • Provocative Coaching (by Noni Höfner)
  • Psychology for coaches (UJ University)
  • Non-violent communication in professional relationships (NVCLab)
  • Kingmakers™ Certified Coach (Experience Coaching Academy, Kingmakers)
  • Other: On-board coaching, Gallup Talents, Coaching and business mentoring trainer
  • International Economic and Political Relations (Warsaw School of Economics)

Professional experience

  • Since 2021 – freelance Executive & Team Coach, Mentor, Mentoring Coach
  • Since 2018 – Coach and Team Coach
  • Since 2016 – Mentor
  • 2016 – 2021 – Chief Client Officer, member of the management board of the international law firm CMS
  • 2009 – 2016 – Director of Marketing and Business Development, CMS Cameron McKenna
  • 2000 – 2009 – Marketing Communications Director, PwC Polska
  • 1998 – 2000 – Communications Manager, Unilever Poland
  • 1997 – 1998 – PR Manager, training company TMI Poland
  • 1995 – 1997 – PR Manager / Key Account Manager, DMB&B advertising agency

Selected Clients by industry by industry

  • REAL ESTATE: Cushman&Wakefield, CBRE, Hochtief
  • CONSULTING: Bain GBS, EY, CMS, PwC, Deloitte, BCG, Rymarz Zdort, Wolf Theiss, Penteris, SKS Legal, ALTO, Crido, F/K Legal, Michael Page Group
  • E-COMMERCE: OLX, Allegro
  • PHARMACEUTICAL/MEDICAL: Teva, Polpharma Biologics, Polpharma.
  • FINANCIAL: Aviva, BNP Paribas, CitiHandlowy, PZU, Mondial, Nationale Nederlanden TFI, Santander TFI.
  • FMCG/RETAIL: JTI Poland, JTI GBS, JTI Austria, Kompania Piwowarska, Tchibo, PMI Poland, PMI Baltics, McDonald's, Unilever Poland, Unilever EE, LEAD Network
  • INVESTMENT FUNDS: Resource Partners, Abris
  • IT/TELCO/New Technologies: Huuuge Games, SAS Institute, GFT, Callstack, RTB House, DB Schenker, Schenker Air&Ocean, GlobalLogic, T-Mobile, 7N
  • MEDIA/ENTERTAINMENT: Dentsu, Agora, Universal Music
  • AUTOMOTIVE: BMW, Volvo Trucks
  • INDUSTRIAL/PRODUCTION: Ardagh Glass, GEZE, Gaspol, Mahle
  • OTHER: Edenred, MIT, ICSec, BF Agency, "Pismo" magazine, AIESEC International, Polish Society of Anti-Discrimination Law.